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Support Articles

General information along with support and guides for your system.

Information and FAQ 10

  • FAQ
  • BlueView Software Architecture
  • Credentials: Weigand vs OSDP
  • Credentials: Frequencies
  • Credentials: Format Lengths
  • Cellular Door Controllers
See all 10 articles

Software Installation 4

  • BlueView Installation
  • BlueWave Web Pages Installation Guide
  • Configuring BlueView for Remote Client Access
  • BlueView Database Migration

Hardware Configuration 5

  • Controller Wiring Diagrams
  • How to Assign an IP address to a BlueWave Controller
  • Troubleshooting Controller Connectivity Issues
  • How to Recover a Controller with an Unknown IP
  • Voltage Drop Chart for Power Wiring

Software Configuration 11

  • BlueView: Quick Start Guide
  • BlueView: System Overview
  • BlueView: Sites, Areas, and Doors
  • BlueView: Shifts
  • BlueView: Configuring Groups and Group Members
  • BlueView: Cardholders and Credentials
See all 11 articles

Software Tools 10

  • Advanced Guide: Exceptions(Holidays)
  • Advanced Guide: Manager/Managed Shifts
  • Software Tool: Database Configuration
  • Software Tool: Data Import
  • Software Tool: Login Administration
  • Software Module: Lockdown Forwarding
See all 10 articles

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